Shipping policy
Shipping Policy
Thank you for shopping with Half a Chance Creations! Each of our handcrafted pieces is prepared and packaged with care.
Processing Times
Ready-to-ship, in-stock products are generally processed and shipped within 3–5 business days.
Personalized and custom orders generally require approximately 1 week for processing. These orders may require design proofs and customer approval before production can be completed. Delays in proof approval may extend processing time.
Shipping Rates
Shipping rates are calculated at checkout based on the delivery destination, package details, and available shipping carriers.
Delivery Times
Processing times are separate from shipping transit times. Estimated delivery dates depend on the shipping carrier and destination and are not guaranteed.
Shipping Damage or Problems
If your order arrives damaged, defective, or incorrect, please contact us promptly through our website's Contact page. Include your order number and photographs of the item and packaging when possible.
We review shipping problems individually and work toward an appropriate resolution.
Questions About Your Order
If you have questions about shipping or your order, please contact Half a Chance Creations through our website's Contact page.